LeiG
5.0 of 5 stars
May 21, 2024
I had to have my belt put back on due to improper installation at another auto repair (unaffiliated with midas) and they were very helpful
midass
2.0 of 5 stars
May 20, 2024
When making appointments, completing or at least beginning the service at the time scheduled. not hours later, when people are taking off work to sit with their car at your shop. Also thorough and standard inspections. Noticed two separate issues preventing service of my vehicle during tow separate inspections that should have been noticed at the same time. Costing me three round trips to the shop and time spent waiting for parts in the mail.
KN
5.0 of 5 stars
May 18, 2024
Everything went well and was very satisfied
Jim H
5.0 of 5 stars
May 10, 2024
I informed staff at check in that I had bought my truck recently from my neighbor and I would be pulling my boat to eastern WA next month and wanted them to change oil/filter and fuel filter. They did a very complete going over my truck and gave me back a very informative detailed results and found no problems with my vehicle. Only hic up was they had no fuel filter for it and could not locate one from any of the local parts stores (filter is after market) but informed me if I could locate and purchase a filter to bring it in and they would install it for labour only.
Joe
5.0 of 5 stars
May 08, 2024
They are there for me when I need them
bill
5.0 of 5 stars
May 07, 2024
good customer service
barbs
5.0 of 5 stars
May 03, 2024
Professional good interaction with myself and other customers. Provided info of the steps taken and completed in timely manner. Easy to make an appointment and accomodating when I arrived early - took me in. Very happy with services.
Vdavie
5.0 of 5 stars
May 01, 2024
Sis exactly as I asked.
JAY M.
5.0 of 5 stars
May 01, 2024
I like there service, The prices are reasonable, and there service is great!!!
electricbill
4.0 of 5 stars
Apr 27, 2024
We had an 11:00am appointment and dropped off the car just after 10:00am. We were informed that the project would take approximately 2 hours. We then left.At 2:45pm we received an email with the initial inspection report.At 3:30pm we were called with an update and were informed they needed more time.At 4:30pm we called and were told it was almost done and we needed to be there by the 5:00pm closing. We arrived at 4:45 and were told they were almost done.We received the car at 5:30pm.I did authorize an oil change so that would bring the project from the projected 2 hours to let's say 2-1/2 hours. It would appear that they started the project just before 3:00pm.So, my question is why bother setting up an appointment? I feel that my time has a value but apparently Midas disagrees. SincerelyBill
Cathy B
5.0 of 5 stars
Apr 27, 2024
Midas honored a $50.00 discount that I thought was expired with no arguments!!
Rhino R
5.0 of 5 stars
Apr 26, 2024
We came in at 5 minutes till closing, we taken and very quickly and thoroughly our service was done. We where on our way.
Old man
5.0 of 5 stars
Apr 26, 2024
Easy to schedule, fast service, and gave me a list of services recommended by the manufacturer. Free coupon for discount on next oil change. My glove box door would not close properly after I had replaced the cabin air filter. The adjusted it so it would close and latch, free of charge. Great folks. Thank you very much.
Eldon B
5.0 of 5 stars
Apr 25, 2024
Professionalism and knowledge of the work required. Also how it was all communicated to me so I can understand everything.
Cal M
5.0 of 5 stars
Apr 25, 2024
Love this store, have used many times before !
Shell'ey All Day
5.0 of 5 stars
Apr 23, 2024
The gentleman at the desk was very thorough, provided extensive information, but wasn't pushy. He was also friendly and conversed like a fellow human, not a salesman.
Brian L
4.0 of 5 stars
Apr 20, 2024
Hi was highly satisfied. I am not yet use to oil change pricing over $100. But appears to be industry standard.
JessieCole
5.0 of 5 stars
Apr 12, 2024
The guy at the front desk was very knowledgeable and had recommendations seeing as I'm going to be traveling to TN. He was very friendly and it was very easy to check in. My appointment time was upheld and didn't take as long as mentioned by the front desk men. Over all a very good experience for the first time I've brought my car to Midas for a oil change.
Shawn S
5.0 of 5 stars
Apr 09, 2024
They have kept me updated with what's going on.
Anonymous
5.0 of 5 stars
Apr 06, 2024
Professional
Sarah P.
5.0 of 5 stars
Apr 03, 2024
I was able to be seen quickly. There was great communication as my vehicle was being worked on. The price was fair and everyone was friendly. I will be coming back and have already recommended the location to others.
Josh
2.0 of 5 stars
Apr 01, 2024
We left car at opening (8:30am) while my wife was at work. When she returned after work (4:30pm) her car was still not done with an oil change. Was ignored when trying to check in.
Wajeeh Haider
5.0 of 5 stars
Mar 23, 2024
Associate are friendly and help me describe my car needs
Gina K
5.0 of 5 stars
Mar 22, 2024
They got me in right away and promptly completed the installation.
Tottgol
2.0 of 5 stars
Mar 21, 2024
Fix what you damaged
BigLux
4.0 of 5 stars
Mar 19, 2024
Everything was perfect and my car handles better. Most shops tell me if something coul not be adjusted perfectly. It communicates honesty to the customer. Along with a print out of before and after alignment adjustments so I have some clue as to how many degrees my vehicle was off with my receipt.
Chas D
5.0 of 5 stars
Mar 14, 2024
High quality Repeat customer
Zach A
5.0 of 5 stars
Mar 13, 2024
Very quick diagnosis and repair. Labor was reasonably priced
ROGER J.
5.0 of 5 stars
Mar 11, 2024
I HAVE 7 CARS, TRUCKS & MOTORHOME THAT I TAKE TO THE PORT ORCHARD MIDAS FOR SERVICE, TIRES AND REPAIR. I HAVE AN AGREEMENT WITH THE STORE TO DROP OFF THE VEHICLE AND JUST WORK THE SERVICE IN AND CALL WHEN COMPLETED.THEY HAVE ALWAYS DONE A GOOD JOB FOR ME AND I WILL CONTINUE THEIR SERVICE.
Quibbly
3.0 of 5 stars
Mar 08, 2024
Sean the manager did a good job keeping me in the loop with his exhaust guy being late. One other thing on the way home my brake light came on. The cap on my brake tank came loose and popped off. After the crew just inspected it. To be honest, I don’t have not very much confidence in the true quality of your maintenance.
Granger
5.0 of 5 stars
Mar 05, 2024
Made appointment, dropped off car, picked up car and went home, everything that was supposed to happen.
James
5.0 of 5 stars
Feb 23, 2024
Ease of scheduling and I was able to get my car in a repair in the same day. The price I was quote was exactly what I paid with no changes. Great job!
Cody P.
5.0 of 5 stars
Feb 21, 2024
I'll admit coming to you this time - I was dubious given the cost. However, the determination behind your team to fix my car's heating issue once and for all was beyond comparison. Given it was under warranty - they fixed it for nothing, and I prepared to pay an arm & leg for the labor. Shawn, you and your team are the absolute best. And as soon as I get enough for a catalytic converter replacement, I'll return.
mf
5.0 of 5 stars
Feb 13, 2024
Staff was friendly and informative.
Oldbottles
5.0 of 5 stars
Feb 09, 2024
Expectations were met
Gayle
5.0 of 5 stars
Jan 31, 2024
All around great experience. Friendly associates
NightCrawler
5.0 of 5 stars
Jan 31, 2024
they told me exactly what was wrong with my vehicle and they even showed me what needed to be replaced and fixed my vehicle with the right parts in a timely manner.
Dave L.
5.0 of 5 stars
Jan 27, 2024
Communication was excellent.
Anonymous
5.0 of 5 stars
Jan 20, 2024
You were able to help with my tire situation and respond to my urgency. Thank you
YB
5.0 of 5 stars
Jan 08, 2024
The level of service I received was top notch, Brian and Dan went above and beyond what was required. I had no appointment and was able to accommodate my needs. Thanks for all your help guys!
WILLIAM
5.0 of 5 stars
Jan 02, 2024
service was what i expected.
Barry
3.0 of 5 stars
Dec 27, 2023
Took an hour longer than promised, no problems encountered during service but kept telling me it was almost done for an hour after it was promised! If told it was going to be a hour late I would have left and done someything else in that time.
Honda in Manchester
5.0 of 5 stars
Dec 09, 2023
Shawn is very friendly and explains everything. Staff are very professional. Pricing was upfront with no surprises. Vehicle inspection was sent online with photos of each inspection and recommendations for each item - I really liked this.
Trina
5.0 of 5 stars
Dec 08, 2023
Crew was very informative and very professional the whole time.
T. Masseau
5.0 of 5 stars
Dec 08, 2023
Everything ran smoothly just like all the times i have been there
Mike o
5.0 of 5 stars
Dec 07, 2023
Great price for tires going back for more
DRod
4.0 of 5 stars
Dec 07, 2023
The cost was more expensive than our regular mechanic. I was frustrated that I didn’t get a call when my vehicle was ready and had to call in to see when I could pick it up. Additionally, the vehicle was kept for an additional day which was not communicated to me. I would have appreciated a call on the scheduled service date indicating the work would not be finished and they would need the extra day.
Kevin J
5.0 of 5 stars
Dec 04, 2023
Brian was extremely helpful with explaining the service work completed and fair with the pricings. The time it took to complete the work was also timely with my schedule. I'm just not 100% satisfied with the size of muffler but Brian said he can address this..
ROGER J.
5.0 of 5 stars
Dec 01, 2023
Shaun and the staff at the Port Orchard, Wa. are great. No matter which one of my vehicles I am having serviced - they always do a complete inspection and let me know if I need other services done. I drop the vehicle off in the am. and tell them to call me that evening when it's serviced. That way if they get an emergency job during the day - they can fit my vehicle in when they have time. I have always done business that way and it works well for them. Thank you for the service i can always count on.
M. D. C.
5.0 of 5 stars
Nov 25, 2023
Friendly people, great service, and let you what had to be done. Then went over future items to be done on the car.
Mel H.
5.0 of 5 stars
Nov 20, 2023
Nice guys here. Always satisfied with this location. We bring all four of our vehicles here.
Scott G.
4.0 of 5 stars
Nov 18, 2023
No communication from desk. No updates. Was quoted one hour. Took one hour forty minutes
RobinF
2.0 of 5 stars
Nov 13, 2023
I wanted an oil change, tire rotation, and brake inspection!All I received was a very expensive oil change.That's not what I came in for!
Larson
3.0 of 5 stars
Nov 06, 2023
Better understanding of the issue and what services will be provided to solve it. The check engine code was for a charcoal sensor but they quoted me $1200. For a new header assembly.
Barbara
1.0 of 5 stars
Nov 04, 2023
I will NEVER go to midas again.
Stormy
4.0 of 5 stars
Oct 10, 2023
I'll admit I usually go to particular places for specific problems. However, the fact you guys were able to get me in and fix my problem quickly was phenomenal.
Torietron
5.0 of 5 stars
Oct 09, 2023
Amazing service and Josh was incredibly knowledgeable and friendly
Captain Amtrak
5.0 of 5 stars
Sep 30, 2023
Fast service reasonable price
Rob P
5.0 of 5 stars
Sep 28, 2023
Convenience and easy.
FancyRat
5.0 of 5 stars
Sep 23, 2023
Our car had multiple issues that needed fixing and we were well informed on them as well as could tell the effort that went into our vehicle in order to get it done that day.
Carebear
5.0 of 5 stars
Sep 23, 2023
I was treated with respect. They recommended services, and I said I had to wait till next payday, and they didn’t argue with me and respected me as a woman.
K
5.0 of 5 stars
Sep 22, 2023
Fast and courteous service. Good price
Eldon B
5.0 of 5 stars
Sep 15, 2023
Great service, easy appointment scheduling, great price.
Stan
5.0 of 5 stars
Sep 15, 2023
I’ve had a check engine light on for 2-3 years. The dealer said they couldn’t fix it. Midas diagnosed it and corrected the problem.
John C
5.0 of 5 stars
Sep 13, 2023
They seem to care about my needs
usc
1.0 of 5 stars
Sep 11, 2023
Front desk person could have listened to what I said about service I needed done, which I explained 3 times. I got the yeah yeah yeah treatment. and then after getting to my scheduled appt. 10 -15 min. early was told my oil change and Tire Rotation would be done in an hour took 2 1/2 hours . When I got to my travel destination I found that the only service that I needed from Midas and stressed this 3 times to your very uninterested clerk was not performed at all. That being Tire Rotation,tires were inflated only. Had unneeded oil change done only because rotation part of service.
Codfather
5.0 of 5 stars
Sep 09, 2023
Great customer service. Great workmanship
Dave
3.0 of 5 stars
Sep 08, 2023
When I arrived at my scheduled time, nobody was at the service desk. I, and another customer waited for 10 minutes until I decided to go out into the shop and ask a technician where the service managers were. They were BOTH behind the building on a break or smoke break. Also, the price was much higher than I anticipated for this oil service. I will be taking it elsewhere next time.
Nicole
5.0 of 5 stars
Sep 07, 2023
The people were very friendly answered all my questions and got what I needed done with no problems
RF
2.0 of 5 stars
Sep 01, 2023
I was told the price of a replacement cabin filter but was not told about the labor charge that was added. I was charged $15 for somenthing that took a few minutes and was not disclosed to me beforehand. That is a deceptive consumer practice and was probably done deliberately.
Ken e
5.0 of 5 stars
Aug 30, 2023
Profesional service people
Pat
5.0 of 5 stars
Aug 26, 2023
Manager was very polite and explained aspects of work done
KatyW
5.0 of 5 stars
Aug 24, 2023
Good location. In the town I live. Have been there 3 x and satisfied with the service, price, efficiency and friendliness.Very clean
Alans
2.0 of 5 stars
Aug 18, 2023
Lack of up front help,asked for a estimatefor shocks and struts and reset or replace tire pressure sensors. Told him already inspected,still wanted to charge for inspection.The bid was over a 1000 dollars higher than schwab and that didn't cover any of the tire pressure work. Not impressed.Oil cha ge appears OK
ROGER J.
5.0 of 5 stars
Aug 15, 2023
THE STAFF AT THE PORT ORCHARD ARE EXCELLENT. I TAKE ALL OF MY VEHICLES TO MIDAS FOR SERVICE AND REPAIR. I JUST DROP THEM OFF AND TELL THEM TO WORK THEM IN AN CALL ME WHEN THEY ARE FINISHED. I ALWAYS HAVE AN APPT.
Eugene Floyd
4.0 of 5 stars
Aug 15, 2023
Carpet on drivers side was dirty from oily shoes of mechanic.
Carroll R.
5.0 of 5 stars
Jul 25, 2023
Had to wait 45 min after the scheduled time. Bad a issue with the vehicle when he returned home, called them, they said to come back & they would check it out.on our arrival they immediately checked things out & resolved the problem. That was very much appreciated as we are in our mid 80,s & struggle with these things. They were very gracious, thank you. Carroll Roesler
tim o
4.0 of 5 stars
Jul 20, 2023
Last year I paid about $70.00 (including tax and disposal fee) for a full synthetic oil change. This year I paid $106.00 for the same service. Hard to believe that the cost of a oil change rose to more than $36.00.
Rene K
5.0 of 5 stars
Jul 19, 2023
Appreciated clear communication and helpfulness.
PAN
5.0 of 5 stars
Jul 10, 2023
They are awesome! THANK YOU
Jenniferstillwithoutbrakes
1.0 of 5 stars
Jul 05, 2023
Communicate. If you don’t have the staff to look at my vehicle call and reschedule. My car sat for hours in the lot without being moved, when I called for an update I was told they wouldn’t be able to get to it.
Veronica
5.0 of 5 stars
Jul 05, 2023
Service was appreciated that it was completed in a timely manner.I feel attention to detail was appliedTaking pics of items and texting was a great thing
K White
3.0 of 5 stars
Jun 30, 2023
I wanted my tires rotated. They told me the front tires needed new ones. But at the time I could not afford. But they did not rotate them. So my bad tire is still on the front. Wouldn't it be better to have the wore ones on the back? just seems like in it for the money and not to help me. So I will be taking it somewhere to rotate until I can get some money together for new tires.
ME
5.0 of 5 stars
Jun 30, 2023
They explained details and did very good job
Scott S.
5.0 of 5 stars
Jun 30, 2023
I appreciated the service manager calling me to review what was found during the vehicle inspection (as well as the pictures that were texted).
Dan W.
5.0 of 5 stars
Jun 28, 2023
The staff were friendly and professional. They completed the oil change in less than 40 minutes. The only problem was the computers were down during my appointment but they were able to complete my service without me having to wait around for the computer fix.
Aaron
5.0 of 5 stars
Jun 28, 2023
Very happy w/my service wld use again.
Randon D
2.0 of 5 stars
Jun 27, 2023
After making an appointment on line, I tried to call to get pricing for an alignment. No one answered. I took the car in anyway. I learned the car was aligned so was only charged half of the full alignment price. However, the full alignment price was $50 more than the dealership. Half price was as much as many other places.
River
4.0 of 5 stars
Jun 24, 2023
Appointment to rush inspection, and all changes done in under 45 minutes. The bathroom is dirty with cobwebs in the corner
Ceasar M
5.0 of 5 stars
Jun 23, 2023
gave me the answer i needed in half the time i expected. charged a fair price.
Cathy B
5.0 of 5 stars
Jun 21, 2023
I live in Bremerton..have been using your Mile Hill location in Port Orchard since 2006...you always get me in for whatever service I need quickly really appreciate the honesty of your employees especially the patience and knowledge of Shawn..Thank you for looking out for us "little old ladies"!!N
Debra S
5.0 of 5 stars
Jun 17, 2023
Sean is very professional and knowledgeable customer service is great staff works hard 👏..I'll be back always
GW
4.0 of 5 stars
Jun 16, 2023
I didn’t see the sticker for the miles and service date on my windshield.
Colin
5.0 of 5 stars
Jun 10, 2023
The price the time it took for my car to get completed and the explanation of what was going on with my car
Jp
5.0 of 5 stars
Jun 10, 2023
Shawn and staff very informative Didn't need to guess anything. The estimated cost was the same when competed. UHave used before and never any surprises.
GARHIL
5.0 of 5 stars
Jun 07, 2023
They were very friendly. Told me how long it would take, yet it was done a lot sooner. A comfortable place to wait while they work. Will definitely go back.
DABlonde
5.0 of 5 stars
Jun 05, 2023
I got a appt right away. The owner was very helpful and friendly. They told me my rear license plate light aren’t working. I wouldn’t of known.
Anonymous
4.0 of 5 stars
Jun 01, 2023
There were tail lights & another light bulb needed changing but I got that written on my e-mail. To me I should have received a call from the mechanic saying those needed repair so I wouldn’t have to make another appointment. Or maybe they could have told me while I was there & try to fit in as I waited.
BC
5.0 of 5 stars
May 30, 2023
professional staff and technicians
Tammy L.
5.0 of 5 stars
May 29, 2023
Bryan provided phenomenal service and went above and beyond. He was able to rectify my problem, and give me next steps. Thank you!
Shelly P
1.0 of 5 stars
May 27, 2023
1) I put in an online appointment request and received email confirmation, yet despite the message to expect a call in approximately 30 minutes I was not called at all and had to call in the next day - this happened the previous time as well.2) I wanted a regular oil change, I was not told they were doing synthetic and this was almost double the cost of a regular oil change (my fault for just assuming prices were this inflated in the economy but I've never NOT had them ask at any Oil/Lube place) - this kind of goes with item 3, I imagine that's just standard practice at this location now as it feels like they just want to get that money out of you.3) The old service manager Tom had excellent service skills and didn't push upselling products or services, only gently recommending what was truly necessary, The new service manager seemed very intent on upselling (think used car salesman) - including things that were not at all necessary (I know more than average regarding vehicle maintenance as I work in the semi-truck/tractor repair industry) and it was over the top. There is an art to customer service and a fine line between recommending something and upselling.
Nancy H.
5.0 of 5 stars
May 26, 2023
Outstanding customer service, ease of appointment, experienced crew working on my vehicles. I no longer go to the dealership for my Toyota, Volvo and Honda. Midas Port Orchard is my service shop of choice!
Gardengirl
4.0 of 5 stars
May 22, 2023
Unfortunately, during the service it was discovered that there was a fairly serious. Issue that must be fixed, which I was not aware of until my visit. It will be a bit spendy, so I'll need to figure that out before I have the repair done.
PaulW
5.0 of 5 stars
May 20, 2023
Associates were friendly and service was quick.Pricing was not explained up front.
April R.
5.0 of 5 stars
May 18, 2023
it was easy to schedule an appointment and they did it fairly quick and they were very personable. The price was great too.
William Q
5.0 of 5 stars
May 18, 2023
I had two cars serviced the same day. Both car's were serviced ina timely manner. Good experience.
No
5.0 of 5 stars
May 13, 2023
Too many questions
Gayle K
5.0 of 5 stars
May 12, 2023
They explained everything they were going to do to my car. Dropped the car off. Called me later to pick up. In and out and the air conditioner is working great! Great job done Mr Midas!
Anonymous
5.0 of 5 stars
May 09, 2023
Midas changed my battery quickly.
Anonymous
5.0 of 5 stars
May 06, 2023
Associate was friendly and knowledgeable. Service was explained clearly.
Westy
5.0 of 5 stars
May 03, 2023
Work done as promised in a timely maner.
Bill L
5.0 of 5 stars
Apr 24, 2023
Everything was done right.
Skipper
5.0 of 5 stars
Apr 20, 2023
Great manager!
Noel
5.0 of 5 stars
Apr 17, 2023
All AOK
Reno
5.0 of 5 stars
Apr 06, 2023
Great, fast service
par
4.0 of 5 stars
Apr 04, 2023
There was a plastic piece left in the front passenger floor side.
Valeri Almony
5.0 of 5 stars
Mar 06, 2023
From start to finish I was amazed at this location. Amazing service and explanations. Gave me all my options for an informed decision and made sure I was comfortable while I waited (and worked). All the staff and new owner are amazing and I will happily drive from Lakebay to Port Orchard for all my future vehicle needs.
Carol
5.0 of 5 stars
Mar 02, 2023
Very friendly staff. In and out in less than an hour.
AFWarhammer
4.0 of 5 stars
Dec 28, 2022
Had tires (not bought at Midas) put on two rims. Thought $85.00 for this service was pricey. Also, kept the old tires so no fee for disposal.
Carol F
5.0 of 5 stars
Aug 27, 2022
Battery was in stock. Wait time was less than 15 minutes to install.
Dave R
5.0 of 5 stars
Jun 15, 2022
Port Orchard Midas works on all my vehicles, one a Classic....they do an outstanding job.
Sean H.
5.0 of 5 stars
Apr 30, 2022
Good people! Highly knowledgeable. Good followup after service
Mark R.
5.0 of 5 stars
Mar 28, 2022
"I made an appointment at 12:30, and at 2:00 I drove away with a new muffler with 2 good looking welds. A great job - my son will be coming in soon for muffler replacement on his truck."
Ryan M.
1.0 of 5 stars
Jan 13, 2022
"Take your car somewhere else, anywhere else. Shawn, the manager at this store is dishonest and will do whatever it takes to avoid owning up to their mistakes. This store managed to destroy my ECM by running power through it the wrong way and tried to tell "
Jeremy S.
5.0 of 5 stars
Nov 22, 2021
"Excellent customer service, repairs were done faster than expected and the price was more than fair. I would recommend this shop to anyone who needs to get their vehicle serviced without having to worry about getting ripped off or poor work done."
Courtney N.
5.0 of 5 stars
Aug 31, 2021
I was having car trouble in the nearby parking lot outside of your establishment and two very kind gentlemen came out to assist me. The employees at this establishment have heart! Thank you for your help gentlemen on 8/30/21 afternoon in the nearby parking
Lori H.
3.0 of 5 stars
Jul 20, 2021
"Brought car in for advertised $29.95 oil change, tire rotation and recharge of air conditioner. $212 later I got the car back without a tire rotation. After a couple days the coolest had leaked out, Midas did an assessment of the leak and determined the "
Russell S.
5.0 of 5 stars
Jul 13, 2021
The people at the store were very helpful everything was taken care of in a timely manner and everybody was polite I will definitely schedule another appointment in the future as needed
dennis c.
5.0 of 5 stars
Jun 09, 2021
"these guys do great work and are reputable and honest. Not too many years ago I had a muffler that needed to be replaced, they did it for a great price and in a very reasonable time frame. Matter of fact, I wish they were closer to me, I have a damaged f"
Jelkica E.
5.0 of 5 stars
Feb 08, 2021
"I am very happy with the last service at Midas. I had a problem, when going uphill, my car was dying. Well, at this time I am glad to see that problem seems to be gone. Thank you to everyone at Midas. "
anonymous
1.0 of 5 stars
Jan 25, 2021
My car is currently at VW being accessed to see if it needs a new heater core as they couldn't do the service correctly. 2 visits in one day to get is done correctly. Both resulted in an incomplete job. They also reported the wrong mileage. Mileage when I turned it in was 94394. I know because I always take a picture before I turn my car into any mechanic.
anonymous
5.0 of 5 stars
Jan 03, 2021
Friendly, thorough and reasonable. Midas has treated me right for decades.
Jelkica E.
5.0 of 5 stars
Dec 27, 2020
"I have trusted Midas for the last 20 years. The owners are the most honest good, good people I have ever met. If you are a widow (like me) this is the place to go towith your car..."
Nellie B.
5.0 of 5 stars
Oct 25, 2020
"I've have always gotten great service here. It can be hard to find a shop with integrity, who doesn't want to sell you items and services you don't need. Port Orchard Midas is trustworthy and always friendly. Fast reliable service."
anonymous
5.0 of 5 stars
Oct 16, 2020
The staff was friendly and helpful and attentive. They are quick too
anonymous
5.0 of 5 stars
Sep 23, 2020
Been using Midas for some time now and Im always satisfied with their work. Theyre polite to their customers and get the job done in a timely manner. They also take the time to make sure you know whats going on.
M S.
5.0 of 5 stars
Jun 02, 2020
"Within a week I had to replace brakes in two cars. Service was excellent, brakes work great and they had the best price in town. Happy with the results. I would recommend them. Counter person (lady) was extremely nice and friendly."
anonymous
5.0 of 5 stars
May 11, 2020
Excellent service, extremely professional
Michelle H.
5.0 of 5 stars
May 02, 2020
I brought my van in to have the battery changed since the location of the battery is difficult to get to... they encountered a few issues and it took a lot longer than first anticipated. Treena and Carlos went above and beyond and even stayed a bit past e
Nellie B.
5.0 of 5 stars
Mar 16, 2020
They do a great job and have proven themselves as trustworthy.
anonymous
5.0 of 5 stars
Feb 18, 2020
Excellent service and timly
Jelkica E.
5.0 of 5 stars
Oct 17, 2019
"Everyone was very much professional, courteous and accommodating in every way -- thank you for the job well done..."
anonymous
5.0 of 5 stars
Sep 16, 2019
It was just an oil change and inspection. They were timely and very professional. Will be going back for some recommend work soon. Would recommend them to anyone looking for car services or repairs.
William P.
5.0 of 5 stars
Sep 13, 2019
The service has always been great at that store. The survey you sent was for the Jeep but I brought in the Tacoma for the oil change. The paperwork that I had after checking out has listed the Tacoma.Just a paperwork mess up but it is all good.
Edwin S.
5.0 of 5 stars
Jul 08, 2019
Was previously unhappy with the work.. went back to the store today and original manager was not there but the employee who worked on it told me he remembered me and did say there was a miscommunication on what was to be done to my tire and rim...they fixe
Edwin S.
1.0 of 5 stars
Jul 07, 2019
Half #$##$ work...tire still leaking around the bead..Manager said they would dismount and remount.guess he ment take rim off vehicle and bolt back on
anonymous
5.0 of 5 stars
Jul 07, 2019
Was prompt on getting my vehicle in for its oil change and went over in detail what needs to get done.
JELKICA E.
5.0 of 5 stars
Jul 06, 2019
EXCELLENT SERVICE -- DEPENDABLE -- TRUSTWORTHY
Edwin S.
3.0 of 5 stars
Jun 29, 2019
"Went in to have new valve stem and have tire dismounted and remounted..still leaks, don't think they lubed the bead..still leaks out overnight...I know tire and rims are not perfect but should have checked the bead as well."
Hiram N.
3.0 of 5 stars
Jun 21, 2019
" Your customer service is good, the service time is also good. The only thing bad I could say is getting discount on the price. Why I say that because other big name company?s like yourself actually give better discount by far!"
Jelkica E.
5.0 of 5 stars
May 24, 2019
Excellent service! Yes I would and have recommend this Midas to others!Jelkica
anonymous
5.0 of 5 stars
Apr 22, 2019
inspections have shown an issue with the evaporator and we are now in the process of shopping for a better quote. Otherwise, I will return to Midas for the requested repairs to be completed. They have my upmost trust, more so than the dealer has.
Ashley Y.
3.0 of 5 stars
Apr 06, 2019
"I loved hearing the trick on how to deter rats, since they chewed up my wires. But when I came to pick up the car, no one mentioned the suggested repairs. The paperwork was kind of harder for me to understand, but I figured it out. I would have had my shoc"
anonymous
5.0 of 5 stars
Apr 05, 2019
Tim and crew do a great job. It is sad that we are losing him.
Jelkica E.
5.0 of 5 stars
Nov 18, 2018
"Glad to say that I received a great service, always have .SERVICE LOCATIONS: 1774 SE Mile Hill Dr. Port Orchard, WA 98366"
anonymous
5.0 of 5 stars
Nov 18, 2018
Tim is by far one of the best people to work with while dealing with cars that need work! Very professional!
Robin F.
5.0 of 5 stars
Nov 06, 2018
Awesome service as usual.See you again.
anonymous
5.0 of 5 stars
Oct 31, 2018
ALWAYS top notch service from this location!
anonymous
5.0 of 5 stars
Oct 31, 2018
Love this place! Service always fast and spot on.
Darren K.
5.0 of 5 stars
Oct 23, 2018
"I was able to get right in, and the work was performed in half the anticipated time, which was great since I had my 19 month old son with me. Thanks again guys!"
anonymous
5.0 of 5 stars
Oct 02, 2018
Friendly manager, speedy and knowledgeable techs, clean waiting room, coffee and internet. What else could ask for?
anonymous
5.0 of 5 stars
Oct 02, 2018
Great installation. New overhauled engine runs like a Swiss watch. Very satisfied.
Laurel H.
5.0 of 5 stars
Aug 25, 2018
"I took our car here to get all new wheels and an oil change. The tires were supposed to be delivered an hour before our appointment. Unfortunately, even two hours after our appointment, they still hadn't arrived. I had my three-year-old daughter with me an"
anonymous
5.0 of 5 stars
Aug 24, 2018
Midas is the best and Tom is just awesome. Store is friendly and the job is done on time. Highly recommend this store.
Paula C.
5.0 of 5 stars
Aug 21, 2018
Another good experience. I appreciated the thoroughness of the work.
Josh M.
5.0 of 5 stars
Aug 13, 2018
Good job
anonymous
5.0 of 5 stars
Jul 30, 2018
Always great service. The guys are always super helpful and always take great care of our vehicles.
Brenda R.
5.0 of 5 stars
Jul 01, 2018
"The guys were able to fit me in without an appointment, and contact me immediately with any questions, or to tell me it was fininshed."
michael W.
5.0 of 5 stars
May 29, 2018
I have to say that Midas has been great when I have needed them. This last weekend I scheduled a Catback system install on my 2006 Mustang Convertible. I was quoted a fair price. I arrived a few mins early and dropped off the mustang. Was asked a few quest
Jesse M.
5.0 of 5 stars
May 19, 2018
"Got in, Gave them the info they needed and I was gone within 30 minutes. Quick and easy."
Douglass F.
5.0 of 5 stars
Apr 23, 2018
"I trust them with all 4 of my vehicles, they stand behind their work. Very accommodating. "
Jelkica E.
5.0 of 5 stars
Mar 22, 2018
"Yes, I always recommend Midas service to my friends"
Jelkica E.
5.0 of 5 stars
Mar 22, 2018
"Yes, I had an excellent service at Midas and I would recommend their service to someone I know - and I have made recommendation..."
Livia P.
5.0 of 5 stars
Mar 02, 2018
"Love my PO Midas shop!A roofing truck dropped a container of nails in the road which I proceeded to drive over. Certain I was going to have 4 flat tires, I had my local Midas shop look at my tires up on the lift and NO damage. So grateful for them. They"
Crystal P.
5.0 of 5 stars
Feb 23, 2018
"Midas is the best! When you walk in you get greeted by Chuck! And I tell you what this man always has a smile on his face and will definitely try his best to make your day! Also, their the only place in town the has the proper oil that needs to b put into "
Michael M.
5.0 of 5 stars
Feb 23, 2018
Great service and within an hour.
Erin Q.
5.0 of 5 stars
Feb 16, 2018
I?m always so impressed with how nice and professional everyone at Midas is. The waiting room is so nice with the kids activities and there?s coffee and new magazines! They always take great care of my car and never pressure me into spending tons of money
Irene W.
5.0 of 5 stars
Feb 06, 2018
The people at this Midas are what makes the process of having your car worked on so much easier. From the phone call to arrange service to being welcomed in the door it was a pleasure and relief to have someone knowledgeable explain not only what they were
kim s.
5.0 of 5 stars
Jan 18, 2018
Tim is always very accommodating with my schedule and the service's I need. chuck was also very nice and helpful. I have been going to midas for a long time and I am always happy.
anonymous
5.0 of 5 stars
Jan 07, 2018
Was a great service and it sounds great.
anonymous
5.0 of 5 stars
Dec 09, 2017
Service was great as always!
anonymous
5.0 of 5 stars
Nov 01, 2017
Service was great as usual...even if I had to have almost $3000 worth of work done...lol
Casey C.
1.0 of 5 stars
Oct 16, 2017
"Went in person several days in advance to make an appointment for three different issues. Got there early, waited twice as long as they originally quoted to get one of the requested items done, but the other two were apparently forgotten. When my husband"
anonymous
5.0 of 5 stars
Jul 19, 2017
Staff and service were great. We bring both of our cars here for service.
Betty V.
1.0 of 5 stars
Jul 13, 2017
The original crew of Port Orchard Midas was 100% the most honest trustworthy group. We all know that people have to retire and since Tom retired - they have a new manager and he over prices everything and upsells you many things you do not need. Be very
anonymous
2.0 of 5 stars
May 28, 2017
2 days later -my washer fluid is low. Not too pleased with this detail being missed. What else did they miss?
Lisa D.
5.0 of 5 stars
May 22, 2017
Recently we had to have three of our cars worked on. The customer service was excellent and they fixed all three problems and even called after we took the cars home to see if they were running all right. I give them 5 stars because they found and fixed t
Robin F.
2.0 of 5 stars
Apr 13, 2017
Paid $466 for an oil change and new alternator for my 2003 Honda civic.Never had any issues with belt squeal before Midas of Port Orchard worked on my car. Midas of PO did not recommend having the belt(s) replaced. I have had Midas retighten the belt and t
Mike C.
1.0 of 5 stars
Jan 04, 2016
I'm done with port orchard Midas... The visit cost quite a bit more than the quoted price 673$ for two brakes is outrageous... Especially when they didn't even wipe off the old brake dust and got grease all over my steering wheel and inside of door... Mike
Adam B.
1.0 of 5 stars
Aug 22, 2015
I took my truck in to have an estimate on a brake job. Tim told me that ever thing needed replaced front and rear. He said that the rear calipers needed replaced due to the rubber popped out. To do the entire job he said it would be $1900. dollars. I took
Mike K.
3.0 of 5 stars
Jul 11, 2015
"In response to my previous post, Jim, the owner of the store has contacted me and is working diligently to a reasonable resolve of this issue, I am very impressed by his professionalism and concern for this issue. I will work with him and if it all works"
Mike K.
1.0 of 5 stars
Jul 11, 2015
"Have always been happy with Port Orchard Midas, until today. I was quoted $458 to do a repair on my daughter's car. The same repair they did 2 years ago for $190. While they had the car, I was called by Tom and told that there was another seal that they"
Kehl M.
1.0 of 5 stars
Jul 09, 2015
"Have always been happy with Port Orchard Midas, until today. I was quoted $458 to do a repair on my daughter?s car. The same repair they did 2 years ago for $190. While they had the car, I was called by Tom and told that there was another seal that they"
Eric B.
1.0 of 5 stars
Aug 01, 2013
"Wont ever use them again, I took my pickup in for brake work. A $400 job turned into $1762 .00 my problem was on my driver side. So I told them to go ahead replace the rotors, callipers , pads , brake lines. I also needed a new hub on the driver side. I pi"
Janet H.
5.0 of 5 stars
Dec 29, 2012
Always have good service here* The service manager and staff are knowledgeable* courteous* honest and accommodating*
Charlie E.
2.0 of 5 stars
Dec 29, 2012
An unexplained oil leak was found that remains unidentified. Service manager was unable to tell me if the source of the leak is coming from engine/rear differential. No attempt to ask mechanic. I was not given the opportunity to pay for and have a dye tes
Ann M.
5.0 of 5 stars
Dec 29, 2012
"I truly appreciate my Port Orchard Midas crew** They are so knowledgable, professional, caring, and nice to see for all my vehicle needs** "